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New Bekash

100 Watling StreetTowcesterNorthamptonshireNN12 6BT
Category: Indian Restaurants
 
 
2 / 10 (based on 1 rating)
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Posted:
10:00 AM 02-11-2010
intimidation
  2 / 10
We go to Indian restuarants regularly, and as it was my daughter's birthday last night we thought we'd try the New Bekash as we hadn't been there before. The meal was OK except for one side dish - the vegetable was woody and inedible. I mentioned this during the meal, and asked for it to be taken off the bill when the bill appeared. To put it in context, it was a £2.80 item in a £57 bill. The manager was argumentative and intimidating, claiming that the food was fine and we hadn't eaten it because we'd ordered too much food. This was very upsetting - I'm a single mother with 3 small children, and I felt that he was taking advantage. It ruined the birthday party. A service charge of 10% had been added and I was told this was not discretionary either.

We won't be going there again. There are lots of good Indian Restaurants in the area who treat their customers respectfully.
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avatar
 
Posted:
10:00 AM 02-11-2010
intimidation
  2 / 10
We go to Indian restuarants regularly, and as it was my daughter's birthday last night we thought we'd try the New Bekash as we hadn't been there before. The meal was OK except for one side dish - the vegetable was woody and inedible. I mentioned this during the meal, and asked for it to be taken off the bill when the bill appeared. To put it in context, it was a £2.80 item in a £57 bill. The manager was argumentative and intimidating, claiming that the food was fine and we hadn't eaten it because we'd ordered too much food. This was very upsetting - I'm a single mother with 3 small children, and I felt that he was taking advantage. It ruined the birthday party. A service charge of 10% had been added and I was told this was not discretionary either.

We won't be going there again. There are lots of good Indian Restaurants in the area who treat their customers respectfully.
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