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Moti Jheel

Unit 3, Front StreetKlondykeCramlingtonNorthumberlandNE23 6RF
  Cramlington Station  more details »
Category: Take Away Food Shops
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Posted:
11:40 PM 24-09-2008
Never use this takeaway!!
Ordered 2 main courses and 2 rice from the Moti Jheel. Was told on the telephone that it would take 45 minutes to be delivered to my address. I waited over 1 hour and gave them a call back to question where the order was. They told me the driver was around the corner, which i was amazed at how they knew exactly where the driver was! The driver then eventually came, but the rice was missing from the order. I then called them back to say the rice was not in, and they told me no problem they would send it straight away. I then waited another half an hour and rang back to a be rudely told that it would be there within the next 10 minutes. But it failed to arrive and by this time the meal was completely ruined and cold! I then called back once again and said i wanted a full refund on the meal. And the driver arrived and he did refund the money, but the driver was understanding about the situation and it was not his fault. Overall a complete waste of time and i have been a customer at this takeaway for a while now and i have had problems with them before but never to this extent. I wont be using this takeaway again and i will be telling people about this.
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