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Rumpolis Italian Kitchen

17 SandhillNewcastle upon TyneTyne and WearNE1 3AF
  Manors Station  more details »
Category: Italian Restaurants
 
 
1 / 10 (based on 1 rating)
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Posted:
8:44 PM 21-06-2009
Don't bother
  1 / 10
On the whole the food was reasonably nice and the atmosphere in the restaurant was good but the service was beyond belief. Despite booking a table and arriving on time we were stood in the entrance of the restaurant for 25 minutes before we were taken to our table. That only happened as we asked why we were still waiting. The first 10 minutes nobody even acknowledged our existence. They eventually took our wine order and much later our food order. We had been in the restaurant for 75 minutes before we got any food. One starter was slightly tipped over the table and the waitress did apologise but didn't clean any of it up. After the main course, nobody asked if we wanted dessert and we sat for at least 45 minutes before they asked if we wanted anything else and that was simply because they wanted to close up. We asked for the bill which was incorrect but as it was in our favour we paid to the penny, left no tip and walked out. I would never go there again and certainly not recommend it. However I would say the the food was ok but nothing special but personally service is really important and in this restaurant it is certainly lacking!
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