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Kiplings Restaurant

836 Harrogate RoadBradfordWest YorkshireBD10 0RA
Category: Indian Restaurants
 
 
1 / 10 (based on 1 rating)
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Posted:
5:52 PM 29-09-2010
Filthy - Staff Don't Wash Hands after using Toilet - Food Poisoning - Rude - AVOID AT ALL COSTS
  1 / 10
I'll start by saying I've always praised this as my favourite Indian restaurant in the country. I used to tell everyone go to kiplings it's better than Akhbars but that's all in the past. Tonight I went with my family and pregnant wife to kiplings, services was a massive let down and we kept getting drinks in dirty glasses one even had a bit of black plastic floating it in, no apology just looked put out when I asked for another. I tried to forget it and enjoy the food. Something had changed, didn't taste as authentic as it did before but still not bad. This all changed from the next bit. I am not making this up. I went to the toilet after our meal and as you know there is only one cubical in the mens. I waited for the stall to become free (5 minutes) Im bring vague as I don't think you need more detail but when the guy came out I realised he was kitchen staff and walked straight in to the backroom to the kitchen area (through the fire exit) Obviously more than a quick visit and he just didn't wash his hands. The smell was horrendous and to think he would then handle food. My wife is pregnant for god sake I've never made a scene at any restaurant it takes a lot to push me but hygiene or complete lack of disturbs me. I left it 20 mins before deciding to speak to the manager. I approached him with consideration to his business and how it may affect his customers dining that evening. His reaction was this: 'you mean the skinny guy in the tshirt, he's not a chef don't worry' I calmed down and said you can see my concerns though. It was my favourite restaurant and I couldn't believe it. I went and sat down for a bit but I got more angry for not dealing with this properly. I went back after we paid, and had another word. Manager said: 'I told you mate hes not a chef he's just pot wash!' So from not in the kitchen now he's handling our plates, glasses and cutlery. Big difference there. I proceeded to tell him that's was out of order and below an acceptable standard. I got a shrug and 'what do you want me to tell you' If we get any sort of food poisoning I'm going to sue this restaurant for a worrying lack of hygiene standards and Monday morning will be contacting department of health to look in to this. I can live with a mediocre even bad meal but kitchen staff going for a cr*p and not washing hands, jeez are we in a third world county? Used to be my favourite but possibly worst restaurant experience ever now. Furious!!!!!
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