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Torr House

8 Moss StreetElginMorayshireIV30 1LU
  Elgin Station  more details »
Category: Hotels
 
 
1 / 10 (based on 1 rating)
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Posted:
2:31 AM 25-05-2009
talking rubbish
In reference to the review below.... The staff DID NOT have an attitude when they took too long to order, these customers turned up very late without even an apoligy. A large party such as this takes time to get meals prep'd and out of the kitchen and due to the lateness of their arrival other bookings that evening which had arrived on time were having to be pushed backed and delayed and therefore this party was advised that if they could not order soon then they would miss there slot and would have to wait till the other bookings had been served.

The meal could not have been that poor or tasteless as everyone ate pretty much all of their meals.

The dining room lights were NOT switched off.. the kitchen lights were as the kitchen staff had finished their shifts and left. These customers were still eating desserts and when they requested teas and coffees the staff were more than happy to oblige despite the rudeness they had had to entail from these customers during their time in the restaurant.
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Posted:
1:10 PM 25-04-2009
bad bad bad
  1 / 10
This hotel offers nothing but bad food ,bad service and bad staff. We wanted a nice night out and it ended up in disaster.
The staff all had attitude problems when we took too long to order. The food was tasteless and of poor quality . The desserts were a joke with what was supposed to be fresh cream was more like hard sticky custard. The managers attitude ( could not care less) and still charged us for food that we had sent back. They turned the dining room lights off while we were still sitting there !! So in my opinion and many others that i have spoke to about this place ( DONT WASTE YOUR MONEY)
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