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The Bath Bun Tearoom

3 Lilliput CourtBathBA1 1ND
  Bath Spa Station  more details »
Category: Cafes, Snack Bars & Tea Rooms
 
 
1 / 10 (based on 1 rating)
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Posted:
2:49 PM 22-02-2011
 
Updated:
2:52 PM 22-02-2011
An unpleasant experience!!
  1 / 10
I was really excited when myself and my friends walked in to the bath bun. It was like stepping back in time, with it's vintage teacups and saucers all ready on each table and the decor and period outfits the waitresses wore were equally charming. I felt like I was in a Jane Austin novel, having tea with my friends. Unfortunately the whole experience was ruined by really bad service. The young waitress had got our order wrong and when we queried this we were bluntly told that we were bought exactly what we asked for. She hadn't listened properly in the first place to the order that we had wanted and clearly got confused but when questioned was aggresive and confrontational in her manner. When the manager came over I found him to be also confrontational and unhelpful offering no recompense for the wrong order and making us feel that we were actually the ones who were in the wrong. Needless to say we left very unhappy and sad that what could have been a lovely experience had turned out to be very unpleasant. The young waitress' attitude was horrendous. As we left she glared at us and her stance was very confrontational and very imature. In the time that we spent at the tea room Myself and my friends witnessed this waitress being rude and showing a bad attitude to other customers even going as far as rolling her eyes behind someones back when they requested an additional order. So we left not just unhappy but very angry by the way that we had been treated and completley gobsmacked. I would not visit "The Bath Bun" again and I will spread the word to others not to go.  
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