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Westerton Arms

34 Henderson StreetBridge of AllanStirlingStirlingshireFK9 4HR
  Bridge Of Allan Station  more details »
Category: Public Houses, Bars & Inns
 
 
4.8 / 10 (based on 4 ratings)
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Posted:
6:16 PM 21-08-2011
Service
  2 / 10
Entered with my wife without a reservation on a Saturday night when we happened to drop in by chance. The place was pretty much deserted. After 5-10 minutes a waitress appeared and we asked if we could order some food and told yes. Then waited over 10 minutes to see anyone again - not even ordered drinks.
After that second wait the manager or stand in manager, do not know told us food could not be served...???? We were flabergasted - especially as he had asked us if we wanted anything to drink before he broke the news.
Strangest restaurant I have ever been in.

It felt like the twilight zone!

Note: I have given 2 stars as we were politely offered the drinks. Also, the place was v cold
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Posted:
6:14 PM 21-08-2011
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Posted:
3:18 AM 03-06-2008
Good meal
  8 / 10
Was at the McRobert centre to see Elaine C Smith at the weekend and were recommended to visit The Westerton for some dinner, we have passed by many a time but had never made it in yet. Would have to say the food was above average for a local pub and reasonable. We had to wait a wee while for a table though but that was maybe just as everyone seemed to be trying to get in before the show?
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Posted:
8:11 PM 01-05-2008
My Review
  8 / 10
I was in Bridge of Allan last weekend and my partner and I were feeling peckish so we decided to pop in to the nearby pub The Westerton Arms. We recieved a very warm welcome on arrival. We had the Westerton combo to start, I had a fillet steak as a main course which was cooked perfectly, my partner had the the Westerton steak sandwich which she enjoyed. Overall our experience of the Westerton Arms was very good, the service was also pretty good.

Would recommend the place for good food and value for money especially in "Bridge of Allan".
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Posted:
9:49 PM 18-02-2008
 
Updated:
9:57 PM 18-02-2008
Appalling Service
  1 / 10
I have just returned from a traumatic visit to this restaurant. A rating of 1 was only given as I am unable to select 0. I ordered a diet Irn Bru, politely, ordered a prawn cocktail, my friend asked if we could just order starters at this point as we hadnt choosen a main course at that point, we were told no, the order had to be placed in full. We did not challenge this and ordered our mains with the starters. I ordered the Cajun chicken pasta, which is described as Penne pasta with Cajun chicken in a light cream sauce. This arrived and was red in colour, not what I had expected from the description. I decided to eat it anyway, however when I tasted it the pasta was so over cooked that it tore on the fork and fell off. I could not eat it so over cooked and after a lengthy wait, quietly said to the waitress that I did not want it as it was overcooked and not what I had expected as per the description on the menu. I waited a considerable length of time for "the boss" to see me. He eventually arrived when my friend had finished her meal and asked her if she was finished and lifted her plate and walked away, he then turned round some distance away and shouted back there was noting wrong with my pasta and it was my attitude that was the problem! He continued this ranting over another table of diners. I said nothing, with the exception of how unprofessional. He left us sitting there with no meal, no offer of anything else to eat including desert and no sign of a bill. We sat for a length of time awaiting the bill, however this did not materialise. We wrote a letter expressing our dissatisfaction and embarrassment and intimidation at his actions and handed it to the waitress and left, at which point he chased us on to the street shouting and asking if we were going to pay for our meal. In light of the lack of any meal on my part and the shock of his action I see no money was due. I still said nothing, my friend challenged him and he told her that I had a bad attitude, but her attitude was fine! She was the one that had a starter and main and did not pay I had a very wet prawn cocktail and a juice! I am still at a loss as to his attitude and can only assumed a case of mistaken identity. I have eaten in the Westerton on many occasions and never had a problem. The atmosphere has always been a bit frosty but the food was acceptable so I ignored this, but this mans outburst was appalling and neither my friend nor I will return nor will my family or any other friends. I have recommended this restaurant to several people, however when the staff take it upon them self to abuse patrons I will not tolerate this. One other point I received my cutlery wrapped in a paper napkin which had a stain that looked like blood, I did not bring this to their attention, however would now question the hygiene of who ever is wrapping the cutlery. The food is all very unhealthy and even the salads are very calorie laden. There are far superior restaurants to visit and I will frequent them instead of this pub serving food badly and with attitude! I did nothing to deserve this and am still shaking from the stress this mans agression caused Walk by it is not worth it! unless you like your pasta like mush
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