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Bull Hotel

34 East StreetBridportDorsetDT6 3LF
Category: Hotels
 
 
1 / 10 (based on 1 rating)
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Posted:
9:59 PM 02-08-2008
This hotel has no feel good factor, needs a new recipe
  1 / 10
This hotel falls short in lots of ways. I have to agree with earlier reviews that eating at the Bull is better than staying there. The icing on the cake with this hotel needs to be put on quick because if they keep getting this kind of review then they need to action the icing maker now. I found even booking a room was not reasurringly easy due to not receing call backs and confirmation emails when promted.
We arrived at the rear of the hotel and I thought we had not entered the right one due to the courtyard being scruffy, tacky and really not nice. The rest of the hotel was like it had had the boutique hotel make-over team in, with the usual trendy sofas and ikea tables. You have to be good at this level (£170.00 per night) and expect customers to be picky, they want a good feel good factor from the moment they step over through the door.
The downstairs is small and cramped, the reception table had previous customers credit card details, security number, name and address on view to anybody and later that day, others were displayed all over the reception desk (not attended).
On to the room: we had the family room (106) which looked over the courtyard. Firstly the pictures on the website of the rooms make it look much more luxurious, bigger and better. Never trust trendy taken pictures on a web site. The en-suite never had a shower, just a separate old-style torpedo bath with a shower attachment so you couldn?t stand up and take a shower. A shower over a bath is a basic requirement for me. The windows were open but couldn?t be locked which meant anybody could climb onto the flat room just below our window and enter easily. The noise from the courtyard is bad as earlier reviews say. This is a family room but the wardrobe is a single small version which hasn?t the length to even take a suit bag. The kettle cannot be plugged in at table level because there aren?t any sockets so you have to plug in under the table using the tv socket. Not good if you had small children.
We eat on one of our evenings and found the food to be very good although you got the sense all the staff seem to be everywhere, the two blonde haired sister act who worked there seem to serve, be on reception, take orders. People need to know who does what, need to feel that a hotel is running properly with the right people doing the right thing. No one seems to know about wine, what the food is like, just a lot of staff thinking that its ok to be so laid back, just give em the right chairs and pictures on the wall.
Breakfast food is good, its fresh but again the feel good factor is not there. I like having a cafietierre or jug of coffere but they just pour you 3/4 of a small cup and you are lucky to get a second due to only one member of staff being around. A bit picky you might say but I have stayed at a lot of hotels and you know what works and what doesn?t.
This hotel needs some experienced person to whisk up some icing, to give it some feel good factor and get the cherry firmly on top.

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