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Hotel Dinara

344 Bearwood RoadSmethwickWest MidlandsB66 4ES
  Smethwick Rolfe Street Station  more details »
Category: Hotels
 
 
10 / 10 (based on 1 rating)
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Check in
10/12/2016
 
Check out
11/12/2016
 

About

Around 4 miles west of Birmingham, Hotel Dinara in Smethwick is a 2-minute drive from the Hagley Road route into the city centre. Also on a direct bus route, the hotel offers en suite rooms and has a bar, free WiFi and free parking. (from booking.com)
 
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Posted:
9:59 PM 18-08-2013
 
Updated:
10:01 PM 18-08-2013
Hotel Dinara
  10 / 10
I totally disagree with the comment below written by miajohnsonj. I had a party for 200 people at hotel dinara in June 2006, and 2011 and am having one soon for my son's engagement. The manager in 2006 was more than helpful and I was totally happy with their service.
In 2011 there was a different manager and he too was absolutely brilliant, helpful, understanding and very polite.The present manager, John, is a young man who is amazing. In fact I feel awkward because I call him all the time to ask questions about the forthcoming party and he has no qualms with me calling him and constantly popping in to check things as they occur. i.e. checking fridge space, table arrangements, tablecloths, kitchen facility, additional staff etc., He keeps reassuring me that everything will run smoothly and I just know it will and this is why I am going back there. I find it very hard to believe the comments posted above about this very nice small hotel and brilliant function room for all occasions.
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Posted:
10:17 AM 28-02-2011
Disgusting
we had a event there recently all services promised were not after weeks of trying to view the hall, on the day we went to set up the floor was severely damaged and unsafe but instead of the of offering a discount they started DEMANDING additional money to store items in their unclean kitchen. When challenged the vile owner began shouting and making comment about "west Indian people" which followed a comment about them being "worst then Africans and Gypsies".

They then went on to threaten to cancel our event and then continued to interrupt our event with numerous requests for more money for things not mentioned when we booked the room.

At the end of the event they had stole loads of our hire items and when asked if we could check their stock the owner got defensive and resulted in a family member being assaulted by the owner.

Disgusting customer services
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