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The Golden Cup

Main StreetYoxallBurton-on-TrentStaffordshireDE13 8NQ
Categories: Public Houses, Bars & Inns
 
 
7.8 / 10 (based on 5 ratings)
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Image © Copyright Geoff Pick and licensed for reuse under this Creative Commons Licence.
Image © Copyright Geoff Pick and licensed for reuse under this Creative Commons Licence.
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Posted:
4:09 PM 05-09-2010
Poor Customer Service
  1 / 10
Great setting, lovely gardens but spoiled by unfriendly service from owner and poor food.
Landlord had no idea about vegetarian food and wasn't interested in helping. The food we had for non-vegetarians in our group was also very poor and badly cooked.
Generally very disappointing.
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Posted:
3:21 PM 04-08-2010
Party
Service, food, atmosphere superb - proprietors and staff service everyone efficiently.

ps some customers should check their own attitudes!
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Posted:
3:08 PM 04-08-2010
NICE FLOWERS OUTSIDE THE PUB AND GARDEN
  9 / 10
Had a great meal with great service, the proprietors was a fab lady and gent - had a wonderful time.
PS:- Its adviseable to book!
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Posted:
12:21 AM 01-05-2010
 
Updated:
12:24 AM 01-05-2010
One rude "lady " owner.
I used to use The Golden Cup quite regulalry when I worked in Lichfield and thought the food to be good. Last year I took my partner there to see what he thought to it. It was Sunday and the barmaid told us in no uncertain terms that we had "no chance" of having Sunday lunch there that day. She said if we wanted to eat in the bar she "might" be able to serve us in about an hour. Forget it we thought. We ain't that desperate. To-day we decided to give the place another try. Guess what the same rude and unhospitable barmaid told us again in no uncertain terms that they were full. We had driven some distance and so before we left used the facilities. As I left the ladies I was asked by the barmaid if she could help me. I explained I was about to leave as we had enquired about eating there but she had told us they were full. She then said "Oh so you thought you'd just use the toilet did you?" I replied yes and hoped that would be o.k. as we had intended being a customer if she hadn't been full. She said as the owner she had the right to check who was coming and going, a fact I would not dispute. I can assure you of this dear lady owner. We shall only be going and never coming to your pub again. You are a pub landlady. Get over yourself!
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Posted:
8:04 PM 23-02-2010
Lovely pub, lovely people
  10 / 10
Absolutely great! Had a wonderful stay in a warm, comfortable room after a great dinner. Breakfast was excellent. We will certainly be using the Golden Cup again in the future. Highly recommended :-)
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