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Cafe Symphony

48 Congleton RoadSandbachCheshireCW11 1HG
  Sandbach Station  more details »
Category: Wine Bars
 
 
1 / 10 (based on 1 rating)
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Posted:
11:04 AM 27-09-2009
Bad bad bad - Avoid this venue like the plague
  1 / 10
On Saturday 26th September a table was booked for 9pm for a dinner party for 6.

We arrived before the booking and had to wait 15 minutes to be seated and then after many attempted to gain a waiters attention got a drinks order taken 20 minutes later

The Food was ordered and came in staggered starts so half the table were ready for their main course while the other half of the table hadn't received their starter. We waited for another drinks order to be taken and after a further 20 minutes had passed we were offered a free round of drinks due to the bad service (and subsequently charged for it)

Food was barely adequate, badly cooked, some guests had duck with what looked like tinned apricots on them. Overall it seemed as though the staff had taken 'Faulty Towers" as an instructional customer care video.

We raised the issue with a waiter, who just shrugged and didn't want to discuss the issue, we did have our round of drinks taken off the bill as well as the service charge. The manager refused to speak to us. The staff looked as though they were recruited from the local secondary school and were more interested in gossiping by the bar than fulfilling their employed duties.

Avoid this Venue like the plague!
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