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Acacia

11 Park RoadCoventryWest MidlandsCV1 2LE
  Coventry Station  more details »
Category: Guest Houses and B&Bs
 
 
1 / 10 (based on 1 rating)
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Posted:
4:44 PM 23-09-2008
facts with heald by chris c
Chris c failed to mention He negocatied a 40%off deal on his booking which was for five nights,two nights on week and three the next.we were unable to accomadate all of the necessary rooms He required, so we recomened another guest house. Chris also cancelled this guest house out side of their cancallation policy. we were both left with loss of revenue over a two week period. As the cancalation was over a bank holiday only one working day notice was given. when special offers are given payment is at the time of booking and usally non negociable we only charged our usal cancalation fee as did the other establishement.
As for cashing the cheque it was the only thing we knew to do with it.
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Posted:
3:15 PM 16-05-2008
 
Updated:
3:21 PM 16-05-2008
Disgusted
  1 / 10
We booked this guesthouse as it was close to a work location and sent a cheque 2 weeks in advance which they immediately cashed. we were forced to cancel the rooms (5 nights) more than a week in advance and they were only willing to refund part of the money - I am completely disgusted by this response - one I have had nowhere else in 4 years of booking rooms. Avoid like the plague.
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