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The Ship Inn

Stock RoadWest HanningfieldChelmsfordEssexCM2 8LB
Category: Public Houses, Bars & Inns
 
 
6.8 / 10 (based on 6 ratings)
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Image © Copyright John Winfield and licensed for reuse under this Creative Commons Licence.
Image © Copyright John Winfield and licensed for reuse under this Creative Commons Licence.
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Reviews

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Posted:
7:22 PM 16-12-2014
Very good food
Thirteen of us had a very good meal here for my sisters 70th birthday, staff were very helpful & the food was excellent, I would defiantly recommend The Ship, give it a try you won't be disappointed.
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Posted:
3:40 PM 14-11-2014
Excellent food and hosts
  10 / 10
We have been dining every week at the Ship since we moved to Chelmsford 2 years ago. The quality of the home cooked food is excellent, everything piping hot and delicious.
The specials are a real bonus and the weekly dessert menu changes frequently, so you don't tire of the same things.
Ricky and Rebecca and their staff are very welcoming and it feels like you're eating among friends when you're there.
The fortnightly quiz nights are a great laugh too. I highly recommend it as great value for money in a cosy atmosphere.
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Posted:
2:21 PM 28-11-2012
I think it's quite good
  9 / 10
I really enjoy this pub wether me and my husband just pop into the pub for a drink on the way home from work or go out with the family I must say they ar really great with my children and very welcoming They always serve great food the only compliant is that they always give you too much I can never eat all of it but its really worth the price

Highly recommend the pub
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Posted:
5:25 PM 26-11-2012
VERY POOR FOOD
  1 / 10
Went for lunch time session last Sunday, used to go there most Sundays last Winter and was thinking of doing the same this winter. Ordered the cod which was so small, overcooked and greasy as to be inedible. It was so poor I just left it and did not complain to get it replaced. I CAN ONLY ASSUME THE GOOD REVIEWS HAVE BEEN WRITTEN BY THE OWNER AND MANAGER. If you are looking for a consistently good pub (good food and beer) try either the Windmill at South Hanningfield or the White Horse at Ramsden Heath. The one star is because the beer was ok
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Posted:
8:25 PM 07-05-2012
 
Updated:
8:30 PM 07-05-2012
AWFUL AVOID AT ALL COSTS
  1 / 10
I have never known such appalling customer services from the owner no less. The menu states quote "Rebecca and Ricky welcome you to The Ship and hope you enjoy your time with us. We pride ourselves on the quality of our food and service and as such welcome your feedback positive or otherwise" unquote.

We booked for a table of 10 based on the reviews that we had read and were impressed with. Drinks were served and everyone was in good spirits...until our meals arrived. Lamb shanks were ordered which were too tough to be cut with a knife,,,they were sent back, steaks were ordered rare and served well done..they were sent back, vegetables were served cold, pork chops were under cooked and this was just on the "1st attempt", second attempt didn't prove to be much better, the lamb chops were warm but extremely fatty, the steak came back but was not cooked rare, in fact it didn't seem to be cooked at all, the lamb shank was still tough as old boots.

Given the amount of problems we had with the overall food, a request was made to see the chef, so as to ensure that they didn't see us as being "difficult customers" this was point blank denied by the staff who said "he has too many tickets to deal with".

The overall impression we were left with was that of poor customer service and terrible food. The majority of which could have been rectified if the appropriate levels of customer service could have been seen rather then a "well others have been happy so why aren't you" attitude.

All in all extremely disappointing, we will never be dinning there again. We hope the feedback will be taken more positively then the attempt we made to give them in person.
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Business Hours

Monday
midday-11pm
Tuesday
midday-11pm
Wednesday
midday-11pm
Thursday
midday-11pm
Friday
midday-midnight
Saturday
midday-midnight
Sunday
midday-10:30pm

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