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The Three Stags

Church RoadBebingtonWirralMerseysideCH63 3EA
  Spital Station  more details »
Category: Public Houses, Bars & Inns
 
 
3.3 / 10 (based on 3 ratings)
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Posted:
10:32 PM 02-03-2013
Decent Pub grub, Poor service
  1 / 10
Went to the Three Stags on Friday early evening, Myself and my brother were meeting our elderly Mum there for a meal, We ordered drinks whilst waiting for her to arrive, then were told by the waitress that we had to move from the table as they were for diners only, We explained we were just waiting for our Mum who was en route, she didn't seem interested and told us again to order or move!! I spoke to the Deputy Manager and explained the situation, she was not very understanding either, Mum arrived within five minutes and only that we didn't want to upset her we stayed. Although the food was fine, the evening was spoilt, and we wont be going again, I feel the Manager could have handled the situation differently perhaps complimentary desserts or coffee would have made all the difference, The shame is it was one of Mum's favourite places to eat. But service is just as important as the food and there's plenty of other pubs locally,
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Posted:
6:15 PM 05-12-2010
Sunday afternoon Meal
  8 / 10
I was taken out for a meaL and enjoyed the Sunday Roast which was alright. My partner also enjoyed his meal also. Unfortunately there was an issue with my Choc Sundae, but was efficiently rectified. We would have stayed for a coffee, but sadly the heating was insufficient. We will look forward to visiting again in the Summer.
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Posted:
5:30 PM 12-09-2009
Great decor, bad food, bad customer service
  1 / 10
I went to the Three Stags for lunch with a friend. Main course mistakenly served with the starters so my friend had to send the main course back to the kitchen. When main course came, my friend's pie was covered with gravy that has already set like a film over the food. Evidently, it was the same plate that got mistakenly served earlier and presumably was just kept standing in their kitchen. My salad was a joke. Halloumi cheese was all stuck together, croutons were charred (and I mean black burnt), and the baby potatoes were like plastic/rubber I couldn't even stab it with my fork! I alerted the waiter who said he'll speak to the kitchen staff but never came back! We were asked by another waitress who was passing if everything was ok to which I said no. Showed her the salad and she said she couldn't blame me and said she'll get me a refund. A couple of minutes later, she came back with a crumpled five pound note and a few coins and leaves it on my table! An undignified way on how to treat a customer. I asked for the contact detail of the brewery and she said "Are you going to make a complaint about us? But I have given you your money back!" When I left the pub totally dissatisfied and very humiliated, I gave the money back to the till. IF THEY THINK THEY CAN ABSOLVE THE APPALLING FOOD AND MANNER THAT THEY TREAT THEIR CUSTOMERS, THEY SHOULD THINK AGAIN. I am a very dissatisfied customer. The pub is not one that I would recommend to anyone.
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