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Bella Pasta

29 Eastgate StreetChesterCheshireCH1 1LG
  Chester Station  more details »
Category: Italian Restaurants
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Posted:
8:59 AM 07-01-2008
frozen food.....
On a little trip to chester, i liked the look of bella pasta on Eastgate, looked nice ambiance, tasty menu etc.

We sat down a little before 4pm, then the lights dimmed. Meal ordered along with drinks.

I ordered a pinot sparkling wine that was 'flat'. When i commented to the young waitress, she duly took it away, then came back with it saying she had been told that was the way it was supposed to be.....

Whilst waiting for the meal, i watched the chefs trying to catch the attention of a 'gaggle' of waitresses as they all busied themselves around the till area, leaving meals on hot plate waiting to go out...

After 40 minutes, our starter combo finally arrived. Had a nibble on garlic bread, some mushrooms, then picked up a CHICKEN WING. It was warm on one side, and completely FROZEN underneath.....

On catching a passing waitress to tell her, she picked it up and took it back to kitchen, saying 'boys...'.

NO ONE APOLOGISED, NO SIGN OF MANAGER. I approached a man at the till, older looking and not in same uniform. I asked if he was manager, to which he replied yes. When i asked why i had been served flat sparkling wine and frozen chicken, he replied' i was not going to charge you for the meal'....

Needless to say, i value my health, so we left...
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