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The Whitehouse luxury lodge

PenhallowSt AgnesTR4 9LQ
Category: Guest Houses and B&Bs
 
 
1 / 10 (based on 1 rating)
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Posted:
10:31 AM 30-10-2010
DONT GO OR STAY HERE
  1 / 10
We attened on 29/10/10 for a 55th Birthday meal, thhe table was booked for 6:30pm there were 9 people in our party (6 Adults, 3 Children. Aged 5,5 & 3) We arrived at 6:15pm for our booking at 6:30pm and got seated and ordered at 7:00pm.
bearing in mind we had 3 young children with us we asked for our starters to childrens meals to come at the same time, well this was such a hard task as the starters took 15 mins to come out of the kitchen and the portion sizes were not enough to feed a small child! the kids had "spagetti bolignaise" well this came to be dry minced beef on top of pasta shells.
over the next hour there were CHILDREN and CUSTOMERS walking in and out of the kitchen and at 8:30pm we asked where hour main meals are.
We were told that our order was the next one out well what can i say some of the food arrived and when it got to the table it was already cold so went back, some of it was burnt so that also went back, we then waited longer for the meals to be replaced and then the same meal came back out 10 mins later microwaved and dried up! so that got sent back, at 9:00pm the children were almost asleep, some of our party STILL HAD NOT EATEN! so we told the them we were unwilling to wait any longer!
They said they were short staffed (2 bar staff, 3 waitresses, 2 chefs, 1 kitchen porter, 1 managres + all her family)
we did not part with any money apart from te one round of drinks we had and a bottle of wine left! BE WARNED THIS PLACE IS TERRIBLE!

ONE MORE THING: The owners children were shouting, swearing and fighting in the soft play area for kids and pushing all the younger children around, her kids were about 10 years old they were pushing around 3 year olds! Also one of her kids were behind the bar, and I can tel you this we all felt MOST uncomftible when we left as we had daggers being glared into our back!
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Posted:
10:30 AM 30-10-2010
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Posted:
12:51 PM 16-05-2010
 
Updated:
12:52 PM 16-05-2010
DISGUSTING BE WARNED
We attended a 40th Birthday, the food was disgracefull, the mangeress looked untidy with greasey blonde hair dropping everywhere. Upon mentioning food was not right the mangeress became very rude, called the manager who was totally 100% plastered (P****D) could hardly stand. Customers were coming and going from the kitchen like they were selling some sort of extras in there. All in all not a nice first visit,just to add it will be the last!!!!!! BE WARNED
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