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Chuckles

Bridge StreetClay CrossChesterfieldDerbyshireS45 9PD
Category: Children's Activity Centres
 
 
5 / 10 (based on 1 rating)
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Posted:
4:09 PM 13-08-2011
Phone to check if open even if web site states they are!
  5 / 10
My children wanted to go somewhere there is a bouncy castle, Chuckles great! Checked on line, they are open from 10am Saturdays, arrived 10.55am to find a board outside saying closed until 12 moon due to private party!! Drove home with my children in tears.

Phoned to air my disappointment and ask if they could put a note on their Web Site advising parents that from time to time they close for private parties 'advise to phone and check', so as to save a wasted trip and childrens disappointment. It wasn't recieved well, I had comments like "we can't change are web site daily".....I didn't ask you to! " We are open again at 12" well thats no good when I've already been and drove home. No appology, did not appear to take on board any suggestions about the web site, didn't appear concerned that my children were upset, saying "well we can't please averyone" It left me feeling very angry and I won't be going there again.
It is not the place but the attitude. I expected to be listened to, my views taken on board re - the Web Site, an appology because the web site stated that they were open and they were not. Also maybe even a discount on my next admission for all the upset, petrol and time wasted. Sadly I was mistaken.
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