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Happy House

355 Antrim RoadBelfastCounty AntrimBT15 3BG
Category: Take Away Food Shops
 
 
1 / 10 (based on 1 rating)
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Posted:
10:58 PM 05-08-2009
Unhappy With The Happy House.
  1 / 10
Although the food was good the service was dreadful. Although I was happy that the food didn't always take very long, (I ordered in from the Happy house regularly) And they'd only gotten my order wrong twice out of about twenty times and they were poliet and apologetic when we called to complain, though these mistakes could have ended badly (Allergies). Since these mistakes we continued to order due to how fast they got there and how nice the food was, also it wasn't too overly priced.
ALTHOUGH.
After ordering our usual which came to a total of £10.40 the delivery man was at the door, I ran to get some change, I had mistakenly handed the delivery man £20, he repeated the price over and over as I brought him the 40p, but pretty much "legged it" as soon as I'd given him the 40p. I thought nothing of it and returned to my food.
less than an hour later I had realised my mistake and immediately put two and two together and was most certain I'd given him the £20 we were missing.



MAIN POINT.
I tried calling the Happy house and asked for a manager, of which I received "not here. not here" I then asked for someone who "speaks English", "someone Else" "Another person" "Another worker" To which I was replied "Where's that?" "No. No. We don't have that"
It took 4 phone calls and almost an hour to finally get one woman with broken english on the phone. When I asked for someone with better english I was told to Call another chinese if I wanted to speak to someone in english...

The staff Do Not Speak English.
The Manager is Unreachable.
I was Shortchanged(No Change at all)
They were Very Very Rude.
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