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The Walrus & The Carpenter

1 Regent StreetCliftonBristolBS8 4HW
  Clifton Down Station  more details »
Category: Mexican Restaurants
 
 
5.5 / 10 (based on 2 ratings)
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Posted:
12:07 AM 24-04-2009
Great place and Great atmosphere
  10 / 10
I read the review posted and cannot disagree more, the staff are incredibly helpful and not in the least abusive, because the food is cooked on the premesis there is no way that nut allergies would be ignored. I have a friend who has severe nut allergies and another who has a gluten allergy, at least the food is cooked on the premesis and the staff know what it contains and they are happy to advise what is available for them!! This is not from the back of a truck like most restaurants, where there is no knowlegde as to whom cooked it or what it really contains, I think that people need to support good local restaurants and stop making rude and abusive and unprecedendet comments.
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Posted:
5:11 PM 11-04-2009
Easily My Worst Restraunt Experience
  1 / 10
I visited the Walrus & Carpenter last Summer with my Partner and two children. The Restraunt was incredibly quit, with only one table for two occupied. My Partner is a nut allergy sufferer. Prior to being seated we enquired as to whether the Restraunt were happy to cater for him and were assured by the waitress that they could. At our request, the waitress directed us to the nut free items on the menu. When our meals arrived it was evident that my Partner's contained nuts and we (very politely) asked if this could be changed. The waitress was instantly affronted, grabbed the plate and stormed into the kitchen to tell the chef, in earshot of the Restraunt, that 'they f****ing want the meal changed'. She then proceeded to return to the table and tell us that we would have to pay for both meals. At which point we left, but not before being asked to pay for the meals we had ordered (but not eaten). Needless to say, we did not pay and I left my contact details asking that she arrange for the owner to contact me. To date I have not been contacted.

I'm afraid that I cannot comment on the quality of the food, as I did not manage to eat any! I do, however, recall the menu being more akin to upmarket pub grub than that of a Restraunt.

A huge dissapointment given that this is one of our local Restraunts.
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