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The Cross Keys

39 High StreetHarpendenHertfordshireAL5 2SD
  Harpenden Station  more details »
Category: Public Houses, Bars & Inns
 
 
3.7 / 10 (based on 3 ratings)
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Posted:
10:32 AM 15-03-2011
Down the pan
  1 / 10
Sadly I have to agree with KiamaraKid having also moved on to other local pubs to seek a more customer-focused/friendly/respectful environment. The Cross Keys had its share of ups & downs in the 90's through a succession of licensees but under Mike & Viv it had resumed its rightful place as the "local" of choice - in keeping with its location & heritage. I'm in no hurry to try the place again until I hear news from others that it is safe to return.
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Posted:
7:43 PM 13-03-2011
Cross Keys has gone down the pan
  1 / 10
Sadly the Cross Keys is now a shadow of the pub it was under Mike and Viv. The new custodian is not interested in looking after the loyal customers who have been going there for 30+ years. The pub has lost its charm, customers are treated rudely, at times with disdain and are never listened to. Most importantly, despite advice to the contrary, the landlady has replaced the best-selling London Pride in order to attain higher margins and a â??Localeâ? cask mark. The customers are voting with their feet to the advantage of the other hostelries in Harpenden.

It is a shame that the one traditional pub in Harpenden is now on the slippery slope, the décor is tired, and the customers dissatisfied, not a happy pub!
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Posted:
12:29 PM 16-08-2008
Cross Keys Harpenden
  9 / 10
The Cross Keys has had numerous temporary landlords over the last 13 years who ran the place down. The place was dirty, the beer appalling and many locals left. The takings halved.
Three years ago we had the arrival of Mike and Viv. Mike and Viv were a breath of fresh air. They have determinedly toiled to get the pub back to a good standard and are responsible for getting the pub into the Good Beer Guide.
This is a much loved and cherished local and they should be congratulated for their tireless efforts.
This was acknowledged last night. The pub was absolutely packed out on Friday night by many locals for a farewell presentation ceremony who wanted to acknowledge their great respect and affection for the couple. They were the only landlords of the last 13 years who showed such care and affection and respect for the oldest pub in town which is a Grade 2 listed building. They will be much missed. Mike and Viv made welcome all those who showed respect for such a hallowed institution and made it clear that those who didn't were not welcome.
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