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The Old Forge Tea Room

30 Main StreetSewerbyBridlingtonYO15 1EQ
  Bridlington Station  more details »
Category: Cafes, Snack Bars & Tea Rooms
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Posted:
12:03 AM 11-03-2012
Overpriced mediocrity..
Just returned from our Anniversary meal at this establishment and was hugely dissapointed. To begin..Booked a table for 9pm (Sat Night). Arrived at 8:50pm, to be shown a menu and asked to take a seat in the waiting/bar area. From this vantage point it was difficult to judge how busy the Restaurant was. 1st Drinks were ordered, wife was offered one of the two drinks they had prepared for her as they were not sure what type of Orange Juice she wanted, Fresh or Squash??..The waiting area is brightly lit and lacks ambience, but we did not anticipate a long stay before being taken into the restaurant.
40 MINUTES later we were shown to our table one of approximately ten available. The other diners totalled a party of approx 10 and 2 other couples, quite why we were not accommodated earlier I cannot say..
The Menu was very limited, and bears no resemblence to the exciting and enticing menu on the website that was responsible for my booking this evening
The waitress stated that Chips/Potatoes/Salad etc was 'extra' at £2.50, given the mains ranged from £14.50 for Chicken to £19.50 for the Steak, all plus side orders, I was expecting the quality to be first class.
We ordered Chicken with Chorizo and a side order of Chips, and The Goats Cheese with Caramalised Beetroot.
The mains arrived, the portions, while nicely presented, were meagre and the chips never did arrive.
The waitress cleared the plates, we commented that it was tasty but pointed out the ommision of the chips. Apology was made and a note made to ammend from the final bill.
Within a minute she returned & we were presented with our bill and two chocolates, my wife and I were suprised as neither of us had requested the bill..clearly we were not to be offered the opportunity to order sweets or coffee?
I gave up trying to read the till receipt which passed as our bill, there was no itemisation of what was what and the light was so bad I could not make out the figures but noted our 6 items (2 Mains and 4 drinks) had swelled to 7 items, presumably the missing chips were still on there.
We decided to count our losses and leave. At the till I pointed out the obvious error on the bill and presumably the chips were deducted, total damage just over £40 for 4 drinks and 2, very average mains. Good job we weren't asked if we had enjoyed our meal...I doubt I would have been able to keep my peace.
We will not return, may I suggest you dont either.
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Posted:
5:16 PM 01-01-2011
The Old Forge, Sewerby, Bridlington
We went to this establishment on New Years Eve 2010. We were absolutely delighted by the meal and highly recommend it to anyone who appreciates good food, I would go so far as to say it must be the best in the area. I'm sorry to see the other review posted about this restaurant, as I found the staff to be more than efficient and very friendly it is a shame that some wires were probably crossed on the occasion mentioned. Give them another chance, don't cut off your nose to spite your face!
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Posted:
11:06 PM 11-07-2010
Rude customers
Having come across this comment we feel it is only fair to clear up this matter to any potential customers.
We have a very good reputation in Bridlington and the surronding area. We apprieciate we made a error in booking 2 parties slightly too close together, this was a geniune error in which we have never made before and of which we attempted to rectify with little fuss, apologies and what we considered reasonable adjustments(We are all human and these mistakes can sometimes happen as im sure most people would understand)
We did not ask the party to cancel only to come half an hour or 1 hour before the original booking with the offer of free wine and our sincere apologies for the upset.
In response from this party myself and my staff were spoken to in a way i can only describe as disgraceful.
We do not expect and will not accept rudeness at the old forge. Although not directly in connection with this matter, it should be noted this party came to our restaurant two weeks prior to the booked event and upset members of staff with the same rude manner.
As far as we are concerned this was an unfortunate event of which we wish hadnt ended in this way, but this matter is now closed.

We are a very busy restaurant, and this is down to our good food and service.
We are open 7 days a week from 10am till 4.30pm!
We also open Fridays and Saturday serving al a carte menu 6.30 till 9.30!
If you enjoy good food with a friendly helpful service please come and see for yourself!!!x
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Posted:
5:42 PM 07-07-2010
Do not go
A number of weeks before the event, I booked a party of 21 into The Old Forge for Sunday lunch for the occasion of a 70th birthday party. The guests were all elderly and were travelling from many points throughout the north of England. To help the restaurant we obtained their choices from the menu in advance and supplied these to the restaurant. Five days before the event we received a phone call from the management to say that another party had been booked in wrongly for the following week when in fact their event was to take place on the same day. As this party wished to dine shortly after our booked time, we were given the options of changing to an earlier time (not convenient as people were travelling considerable distances), eating and getting out as quickly as possible, or cancelling. In spite of the inconvenience this caused we did indeed cancel. As you will appreciate we will not be using this establishment again!
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