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Mother India

136 Tettenhall RoadWolverhamptonWest MidlandsWV6 0BQ
  Wolverhampton Station  more details »
Category: Indian Restaurants
 
 
3 / 10 (based on 1 rating)
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Posted:
8:52 PM 07-11-2011
BAD MANAGEMENT AND TASTELESS FOOD
Our friend recomended us to eat in Mother India. My mother in-law was supposed to fly back, so we thought to treat her before she flies back. To start off, we were seated and greeted properly. We gave our order and started having drinks. Their was a party going on upstairs and the restaurant was not busy. When we got our food, we felt that the Kebabs were cold and not fresh and also the lamb was a bit cold. I told my cousin that I believe that it must have come from the party that is happening upstairs. I called the staff and told them about the kebabs. The staff member said she will call the manager. Wer waited for 15 min for the manager to arrive and that too I had to call him. I told him about the food and clearly phrased " I feel that the food was not fresh and felt that its frozen products". The manager was the owner and started speaking so rudely. He said how dare you say we serve bad food. I told him to calm down as my Mother in-law was there too and my wife as well who is expecting a baby. I told him to relax and look at his attitude, and its my right to say about what I feel about the food asnd the service. The owner was so rude that he even told us to "Get out of the restaurant" and we dont tolerate prople like this. I felt so embarrased and angry. I have worked for different hotels and quality restaurants (Radisson, holiday inn, hilton, Nando's etc) as a manager and even told him about this. He still did not wanted to listen and later started pointing his finger and also started to abuse. He even called his entire kitchen staff outside and was still abusing so loudly and in front of all the customers. I spoke to his daughter who was very calm and relaxed and knew that i was right. But the owner did not even care about that. I even said that I will pay for the entire bill as we are not cheap people with cheap mentality. Now the point is this, who would like to go to this kind of a restaurant where customers are treated like this. I would never recomend anyone to go there.
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