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The Wakes

Lancaster RoadHindleyWiganLancashireWN2 4JA
  Hindley Station  more details »
Category: Public Houses, Bars & Inns
 
 
1 / 10 (based on 1 rating)
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Posted:
11:38 PM 28-12-2010
Couldn't care less about their customers
  1 / 10
I booked the function room 4 months in advance, rang (about 20 times) to confirm and when someone eventually answered I was casually told ' sorry that date's not available as we're away'! I asked why had nobody rang me as they had my contact details and they said' Oh we only decided last night'. This is less than 3 weeks before the room was booked for, just imagine had I not rang to confirm! Disgusting attitude to customer service in my experience!
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