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Saracens Head

Paddock LaneWarburtonLymmCheshireWA13 9TH
Category: Public Houses, Bars & Inns
 
 
6.4 / 10 (based on 5 ratings)
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Image © Copyright Dave Smethurst and licensed for reuse under this Creative Commons Licence.
Image © Copyright Dave Smethurst and licensed for reuse under this Creative Commons Licence.
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Posted:
9:22 PM 06-05-2013
 
Updated:
9:25 PM 06-05-2013
Dont waste your petrol or your hard earned money
  1 / 10
I have placed this review twice tonight in the hope you are like me and read reviews before making the effort to go somewhere and spend hard earned cash on a disappointment! If i could give this pub a 0 i would, i don't even bother to review many places but this pub has annoyed me so much i want to discourage people from bothering to drag themselves out there. We rang earlier today to see whether they were taking bookings as we heard they had a great play area. A man answered who literally could not be bothered to talk to me but he did tell me they were serving to 8pm but not reserving tables. He mysteriously hung up on me mid sentence so i called back, the same guy answered and said hi Saracens head and then not excuse me or apologies i will be back to you in a second but then proceeded to serve a customer in full whilst i hung on the phone waiting for him to finish. Now usually this would finish me of about a place but we decided to take a punt that this was a one off and so we drove from Manchester to Lymm with 4 adults and 3 children. We arrived at 5pm we walked in the front door with people queuing at th bar with their food orders only to be shouted at from behind the bar by what you could call a 'women' 'kitchens closed' like it was a greasy spoon! There was no 'I'm really sorry but were not taking any more orders', or at least an approach from behind the bar to tell us more personally and less humiliating than being hollered at from 100 paces - Lymm is a lovely place there are far better establishments that this horror of a pub to spend your hard earned money at - try the Green Dragon down the road, lovely food very accommodating and by far superior to this hovel!
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Posted:
3:35 PM 18-08-2010
excellant
  10 / 10
I just thought that I had to add a positive review.
My family & I called to the Saracens Head and thought the whole experience was excellant.
We went on sunday, the pub was quite busy, with having 3 children of varying age we chose to dine in the garden that has childrens play equipment.
We ordered our food which was served within 15-20 mins. We all agreed that the food was great, I had steak that was cooked to perfection and my wife had a sunday beef dinner, the kids all had small beef dinners. all were fantastic, tasty beef, gorgeous gravy & veg.
Altogether the whole experience was excellent, great food, great staff, great value, great venue.
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Posted:
2:42 PM 02-03-2009
Fantastic!
  10 / 10
I am writing this review after recently returning from the Saracens Head with my family. Generally, I do not review establishments as I believe you should be free to make your own opinion. However, I feel the need to review the Saracens Head, as I do not believe it gets the recognition it deserves!

We arrived at approximately 12:30 and were greeted by a friendly young waitress who took us to a table and offered us some drinks. She was very knowledgable of the products she had for sale and offered crayons for my younger children when I asked if there was any activities available for them.

She left and soon returned with our drinks in tow. She offered us a range of specials, and stated the meats that were available for the Sunday Roasts. She then left to see another table, telling us She'd return shortly.

Low and Behold, she returned, and politely waited for my husband to deliberate between the choice of two meals. She offered her recommendation (Homemade Cheese & Onion Pie) and left. Within ten minutes our starters had arrived, and I can highly recommend the Brie Wedges, and Garlic Bread for the kids!

A further waitress asked if everything was okay with our food, and took a further drinks order from us. Our plates were cleared and our main meals followed shortly afterwards. The food was fantastic! My husband couldnt recommend the Cheese & Onion Pie enough, stating it was the best he'd ever had. The kids meals were extremely generous portions for my two youngest children, both under 10 and my 19 year old son, enjoyed his Beef Roast. I would further recommend the Rump Steak with Peppercorn Sauce off the Specials Board.

The waitress came to clear our plates, after offering us further drinks and I asked for her to give our praises to the chef. The meal was followed with a chocolate fudge cake for my eldest son and two icecreams for my youngest. We sat and watched the waitress make our desserts, which I haven't seen before, but nevertheless my children enjoyed!

After settling the bill, we decided to head to the Playbarn! £1.00 entry!! I couldn't believe it when the woman said. An absolute bargain! My husband and I had ourselves a coffee and my son a water. The children played for about an hour and were reluctant to leave.

Definately worth another visit!

Sorry about writing such a large review, but after reading the one below, by a said davisgilroy, I had to express my opinion.

The staff were fantastic, extremely experienced, polite, and helpful.
The food was fabulous, highly recommended and at a price no one can complain of!

I wouldn't hesitate visiting the establishment just because of the review below. Obviously they would not know good service if it him them in the face!


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Posted:
10:08 PM 08-02-2009
excellent
  10 / 10
i totally disagree with what has been said i found the saracens head to be a family friendly pub. the food was outstanding, well presentedand of reasonable price great play barn for my kids who might i say enjoyed it very much. the staff were very polite and helpful. my family really enjoyed themselves i will defernatley be returning soon thankyou
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Posted:
9:21 PM 08-12-2008
extremely poor
  1 / 10
We went here to celebrate my 30th birthday with family - my brother, living down the road in Altrincham, looked for pubs in the area on the internet and came across this establishment. Architecturally the pub was very nice and the selection of drinks available was fair to good. Unfortunately though that's the only good thing I can say about the Saracens Head. The food was just terrible. After receiving a pate dish containing a black hair, and subsequently followed by 5 cold (and subsequently microwave re-heated), sub-standard Sunday roast dinners we were loathe to have to pay the full bill (having left 80% of the food untouched). When we discussed this with the Manager he turned on our whole party and accused us of regularly going into restaurants, ordering food and refusing to pay for it.
He was partially correct - we tend to eat out at restuarants at least 3-4 times a month, and surprisingly enough, order food when there. However, this is the 1st occasion that any of us have been so disappointed with a meal that we have had to negotiate not paying the full bill.
The staff (manager aside) were pleasant and courteous, but under-trained - and the kitchen staff are clearly wholly inadequate.
As for the manager, well I would say he was nothing more than an ignorant little man with a chip on his shoulder.
His attitude to customer service was, 'Customer service is for good customers' (delivered in a raised voice!) and his parting shot was for us to never show our faces in his establishment again.
He need have no fears there - the whole experience left a nasty taste in the mouth (no pun intended - though not misplaced) and there's no way any of us would visit the Saracens head again.
It's a real shame, in the right hands the place could be an absolute gold mine - but in its present hands I could only see it on the next version of Gordon Ramseys kitchen nightmares.
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