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Curzon Plaza

56 Curzon StreetLondonW1J 8PB
  Green Park Underground Station  more details »
Category: Hotels
 
 
2 / 10 (based on 1 rating)
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Posted:
12:36 PM 27-12-2007
Curzon Plaza - in need of attention
  2 / 10
We have just spent our Christmas holiday at this property, many, many nights total. The USD conversion rate for our 2 bedroom/ 2 bathroom booking was from a broker website, London Choice, which we recommend you avoid at all costs. Surly, non-responsive, and essentially non-existent customer service.

Curzon Plaza is a brilliant, central location, very close to Piccadilly, tube station (Green Park) and there are many, many London attractions within very convenient walking distance. Ok, that's the good part.

On the day we arrived they got our reservation wrong so we got the tour of five units in varying states of non-function or disrepair. In one the carpet was stained and shabby, in another the hot water didn't work, in another the heating didn't work, all the small units have only a hot plate and microwave oven.

We settled on a three bedroom/ two bathroom that was the least dysfunctional of the lot. Our unit's plumbing either didn't have hot water (in one of the bathrooms) or didn't drain properly (the bathtub would gurgle and back up with other units' soiled drainwater at all times of the day and night. Gross!) The plaster in both bathrooms was cracked and peeling; the walls throughout the rest of the flat showed cracks and patches. The master bedroom was missing a window pane!

This building is on a corner of two somewhat busy streets. The windows are only double paned, when in the center of the city one really needs triple paning to achieve any quiet.

Our unit was one of two that has a full kitchen with a proper hob and oven. The cooking utensils provided were out of Goodwill and the pots and pans were mismatched and dented, they looked like something from the 19th century. Did I mention the glassware and cutlery? Your school cafeteria could do better. There was only one wine glass in the flat when we arrived. We asked for more and got three more, none of which matched!

The housekeeping is perfunctory. I watched as the cleaning person mopped around things, never displacing a dining chair. They do not do any dishwashing for you -- and the kitchen is not equipped with one. There are no laundry facilities.

In short, although the property is ideally situated, the condition of the property is very disappointing, particularly for the premium price they are asking.

Do not expect Mayfair quality accommodations, just Mayfair prices!
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