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Holland Court Hotel

31-33 Holland RoadLondonW14 8HJ
  Kensington Olympia Station  more details »
Category: Hotels
 
 
1 / 10 (based on 1 rating)
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Check in
08/12/2016
 
Check out
09/12/2016
 

About

The Holland Court Hotel is a beautiful 3 star hotel with all the facilities the discerning business traveler or tourist would require. The Holland Court Hotel comprises of 25 bedrooms set across 2 period buildings across 4 floors. All rooms are accessible from the main reception. All rooms have a uniform decor comprising of the very best in hospitality any hotel guest would require. Our staff are friendly and courteous at all times and will always attempt to assist you quickly and efficiently with any requests you may have during your stay with us. The Hotel is open 24 hours a day 7 days a week and members of staff are always on hand to assist. Guests are able to check in and out of the hotel at any time day or night. The Hotel is located on the Holland Road Kensington Olympia at the heart of Central London. All travel links are within short walking distance as are some of the best sights to visit in London. Please note: - Payments are collected in advance on the arrival day upon check in. All card payments will be charged 3% extra. - Cancellation Policy is 48 hours before the arrival date. - Walks out and No show guests will be charge for one night. - In case of Damages and Losses to the Room/Property Guests Credit Card will be charged to recover the Losses. - The hotel reserves the right to cancel or amend your bookings as a result of either an emergency like fire/water damage in the hotel or overbooking. In these very rare circumstances every effort will be made to accommodate the booking in another establishment of the same standard or higher at the same rate. (from LateRooms.com)
 
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Posted:
3:46 PM 12-07-2008
Be wary of booking here
  1 / 10
We have booked here twice. The first occasion was satisfactory, average in all categories, for the price. The second was for our son's wedding nearby, in which we had a key organisational role. The booking for 3 nights was made 2 months in advance, and PREPAID. With 2 weeks to go an e-mail was received cancelling the booking, and returning payment on credit card. Likewise a booking for family friends made at same time as ours. Reason? -- urgent refurbishment. Phoned hotel, but couldn't get past reception, who were unhelpful, and their explanation unconvincing. Spent worrying few days trying to arrange alternative at short notice (LateRooms very helpful here). Have never encountered such disgraceful behaviour from a British hotel before, and advise anyone thinking of booking here to consider carefully. Is this operation basically unreliable?
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