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White House Hotel

311 Marton RoadMiddlesbroughClevelandTS4 2HG
  Middlesbrough Station  more details »
Category: Hotels
 
 
5 / 10 (based on 3 ratings)
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Posted:
2:11 PM 12-08-2011
Absolutely disgusted
  1 / 10
Do not book in to this hotel.
We saw a few pictures showing the rooms and ensuring a comfortable stay, instead we were shocked about the quality of the room and we have never stayed in such uncomfortable beds. We could feel every spring in the mattress and had such an uncomfortable night that we asked to move rooms for the second night, we were happy to give up our ensuite room just for a comfortable bed, the reply was that no one could help and we were told that every room was the same except for one with new mattresses but we would have to pay extra due to it having an extra bed!
We even searched for another hotel but they were full.
The ensuite bathroom was disgusting, we were given a travel cot for our son which was frankly covered in stains, the breakfast was overcooked and our room was not attended to all all during our stay.
We have stayed in hostels and had a better nights sleep. I have complained via letter and have not had any reply!!
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Posted:
4:43 PM 11-03-2011
 
Updated:
4:46 PM 11-03-2011
Small but very Friendly
  9 / 10
Stayed at the White house hotel for 3 nights in February this year. What a welcoming first impression. Lovely reception, lounge and dining areas. Rooms were clean and comfortable. What makes the difference is the really friendly staff, will always try and accommodate you. Great value for money,and ideal location as it is 5 mins from town centre. Will definately be back later this year for a family birthday. Also checked out the sister hotel, a smaller version of the White House - same polite, friendly staff at the Newlands Lodge. Happy to book in there if White House fully booked. Found 2 good alternatives for friendly and well priced accommodation in Middlesbrough. Thanks, we will be back soon.
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Posted:
4:43 PM 11-03-2011
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Posted:
4:43 PM 11-03-2011
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Posted:
4:43 PM 11-03-2011
Small but very Friendly
  9 / 10
Stayed at the White house hotel for 3 nights in February this year. What a welcoming first impression. Lovely reception, lounge and dining areas. Rooms were clean and comfortable. What makes the difference is the really friendly staff, will always try and accommodate you. Great value for moneyi,and ideal location as it is 5 mins from town centre. Will definately be back later this year for a family birthday. Also checked out the sister hotel, a smaller version of the White House - same polite, friendly staff at the Newlands Lodge. Happy to book in their if White House fully booked. Found 2 good alternatives for friendly and well priced accommodation in Middlesbrough. Thanks, we will be back soon.
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