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The Windmill Brewers Fayre

1 John Macadam WaySt. Leonards-on-SeaEast SussexTN37 7DB
Categories: British Restaurants
1 / 10 (based on 1 rating)
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4:07 PM 27-04-2009
Absolutely Awful - AVOID
  1 / 10
Me and my partner went to this restaurant after recently moving to the area. As a fan of Brewers Fayre Restaurants i was looking forward to getting a decent sized meal at a good price. I come from a pub background and have worked in the trade for many many years.

The service was the worst ever. The waiting staff could not have given two hoots about you being there and were too busy chatting to each other than checking on their customers.
The food did come out quite promptly but wasn't very nice.
We had ordered our dessert when we ordered the main meal a Banoffee Pie that was on the specials board. When we were ready for our dessert a Banana Waffle came out, we had to go to the bar to find somebody to change it and noticed at the same time that Banoffee Pie had been removed from the board. We waited for ages and eventually another waffle came out. Again we had to leave the table to find somebody as the waiter literally placed it on the table and left quickly. 5 - 10 mins later another waiter appeared and served us what looked like Banoffee Pie with loads of toffee sauce. Upon breaking into the 'Banoffee Pie' we soon realised it was Vanilla Cheesecake with sliced banana ontop along with lashings of toffee sauce. We took it to the bar and said this is cheesecake not Banoffee Pie and a rather rude bar tender told us that that was their version of Banoffee Pie. We told them for allergy reasons they should advertise it as a Banoffee Cheesecake and not Pie. Other waiters joined in and all got rude.

I wrote a rather long letter to Brewers Fayre complaining about our ordeal and the way we were spoken too. I recieved back an apology letter and a 10 voucher for Brewers Fayre.
We will not be spending it in this establishment and will have to drive further out to use it. But for a decent meal, i wont mind.
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