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Lutine Bell

14 High StreetNewportShropshireTF10 7AN
Category: Other Restaurants
 
 
1 / 10 (based on 1 rating)
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Posted:
10:50 AM 17-12-2009
Lutine Bell in Newport - unprofessional service
  1 / 10
It is a shame where a good honest family business is let down by the service it offers. I made a very polite complanit about undercooked meat in a curry. My complaint was not about quality of the ingredients but the fact that meat in a curry should be tender. After having to discuss what a curry should be like about 4 times I eventually agreed to have any hot meal. I finally got a soup (not sure what soup) slapped on the table in front of me with no knife to spread butter on my crusty bread. Could not wait to get out of there. One waiter was polite but a very rude waitress ensured that I will never go back there. The owners should realise the importance of good service and better train their staff to be accommodating and impartial.
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