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Strada Restaurant

39 Panton StreetLondonSW1Y 4EA
  Piccadilly Circus Underground Station  more details »
Category: Italian Restaurants
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Posted:
4:53 PM 25-04-2010
 
Updated:
4:53 PM 25-04-2010
Poor Service, Mediocre Food, Dodgey Maths
I've been to Strarda in Holborn before and been pleasantly surprised. The Leicester Square branch is a horrible shock. Don't go! Why? Poor, chaotic service: - half of our party's food arrived late for all three courses - completely randomly each time - they forgot drinks each time we ordered - we had to hunt-down waiters/waitresses to ask were people's missing food was - main courses arrived lukewarm ...and we'd ordered in advance 2 weeks before hand! No excuses! Fraud? They got the bill wrong, adding an extra five people and were suspiciously quick to change it - we didn't have to explain what the issue was, just start to talked to the manageress and she knew - immediately. Is she psychic? Were they hoping we'd not notice as a large group? Yes was our conclusion - that's fraud, Strada. If I worked in the Strada HQ, I'd been sending in mystery shoppers and looking for a new manager Don't bother visitng - it'll ruin your evening; in our case, it was a poor start to a Hen and Stag do.
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