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The Royal Oak

Stambridge RoadStambridgeRochfordEssexSS4 2AX
  Rochford Station  more details »
Category: Public Houses, Bars & Inns
 
 
2 / 10 (based on 1 rating)
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Posted:
9:03 AM 28-04-2011
Disappointing
  2 / 10
After taking my in-laws to this pub after seeing a voucher in the local paper, I left feeling irritated buy the unhelpful rude staff.

The starters were excellent, I have no complaints there. But the vegetables for the main meal came ten minutes after being plated up and I had to ask for them twice. When they did arrive we had either eaten our mains or they were slightly cold and the vegetables were Raw. When I advised the waitress she just shrugged her shoulders and walked off.

We then had trouble asking for desserts as the waitress was either in conversation with one of the male patrons or talking on her mobile phone.

When it came to paying the bill, I had a two for one main meal voucher.We had six main meals and only one was by one get one free, which is not stated on the voucher. The advert stated on voucher per table which would suggest each couple receives the offer... this is not the case.

This is the second time I have had bad service in this pub in the last six months.... and I am a local.
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