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T G I Friday's

87 Southampton RoadPark GateSouthamptonHampshireSO31 6AF
  Swanwick Station  more details »
Category: American Restaurants
 
 
1 / 10 (based on 1 rating)
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Posted:
11:30 PM 03-05-2010
shocking service don't ever go there!
  1 / 10
we arrived at 7:45pm were told 20 min wait for table which was fine it was busy, they told us to get a drink at the bar whilst we were waiting it took 30 minutes to be served, then a further 15minutes to get our table! It then took 2 hours to get 2 courses bearing in mind we had our son there age 7, when the food came it was stale and had been stuck oon a hot plate for ages, we dared complain or we would have been there even longer! We were asked after an hour if we would like a refill of drinks to then wait another 30 minutes for these, we got fed up of waiting for the bill so asked at the bar but this seemed like too much trouble, we then left the table and went to the front reception area to try and pay the bill we just wanted to go and get our son in bed as it was now 10.30pm tobe told they needed to get a manager, they finally came and our waiter brought the bill of £50 (this was for 3 people, q being a child) we got no apology what so ever we were just being treated as if we were complaining about nothing, i would never go there again and there is no point in complaining as we wiill probably be offered a free meal, i wouldn't eat there even if the food was free!
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avatar
 
Posted:
11:30 PM 03-05-2010
shocking service don't ever go there!
  1 / 10
we arrived at 7:45pm were told 20 min wait for table which was fine it was busy, they told us to get a drink at the bar whilst we were waiting it took 30 minutes to be served, then a further 15minutes to get our table! It then took 2 hours to get 2 courses bearing in mind we had our son there age 7, when the food came it was stale and had been stuck oon a hot plate for ages, we dared complain or we would have been there even longer! We were asked after an hour if we would like a refill of drinks to then wait another 30 minutes for these, we got fed up of waiting for the bill so asked at the bar but this seemed like too much trouble, we then left the table and went to the front reception area to try and pay the bill we just wanted to go and get our son in bed as it was now 10.30pm tobe told they needed to get a manager, they finally came and our waiter brought the bill of £50 (this was for 3 people, q being a child) we got no apology what so ever we were just being treated as if we were complaining about nothing, i would never go there again and there is no point in complaining as we wiill probably be offered a free meal, i wouldn't eat there even if the food was free!
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