This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies.
 

China Cottage

5 Wallace Parade, Goring RoadGoring-by-SeaWorthingWest SussexBN12 4AL
  West Worthing Station  more details »
Category: Take Away Food Shops
 
 
10 / 10 (based on 1 rating)
Add a rating or review »
Write a Review
  Add photo  Share  Add to Favourites

Show Larger Map

Photos

Directions From   Go
            

About

We do not currently have any additional information about this business. If you have been here, why not tell us a bit more about it by giving it a rating or adding a comment or review?
 
Read More »« Less

Reviews

avatar
 
Posted:
11:13 PM 27-07-2013
Terrible uncooked chicken. Rude customer service
TERRIBLE!!!!!!!! RUDE CUSTOMER SERVICE. RAW CHICKEN. NOT ALL OUR DISHES. TERRIBLE PEOPLE DON'T CARE ABOUT THIE CUSTOMERS AND ARE MORE RHAN WILLING TO SERVICE UNCOOKED FOOD AND A TERRIBLE STANDARD. AND WHEN WE COMPLAINED THEY THREATENED TO CALL TJE POLICE!!!!!!!! TERRIBLE DESERVE TO GO OUT OF BUSINESS.


I WOULD ADVISE EVERYONE TO NEVER TO VISIT.

TERRIBLE
Was this helpful? Yes | No
avatar
 
Posted:
9:10 PM 12-08-2011
Comment removed
This comment has been removed by the poster
avatar
 
Posted:
12:49 AM 31-05-2011
Shocking Service - 30th May 2011
I WOULD LIKE TO MAKE A SERIOUS COMPLAINT ABOUT THE DISGUSTING FOOD BEING SOLD AT CHINA COTTAGE IN WORTHING.
MY PARTNER AND I SPENT £12.70 ON SATAY PORK, EGG FRIED RICE, HOI SIN SAUCE, PRAWN CRACKERS, CHIPS AND BEEF CURRY ON MONDAY 30th MAY 2011.
I HAVE NEVER KNOWN SUCH VILE MEAT TO BE SERVED IN MY LIFE AS WHAT WAS IN THE 'BEEF' CURRY. I WOULD SAY IT WAS LIKE DOGS FOOD BUT TO BE HONEST I WOULDN'T EVEN SERVE THAT TO A DOG.
IT WAS ALMOST FURRY. IT WAS FULL OF WATER AND FRANKLY INEDIBLE. ON TOP OF THAT THE CHIPS WERE RAW.
ON ARRIVAL THE DELIVERY MAN TOLD US THAT BECAUSE THE MAN RUNNING THE ESTABLISHMENT DIDN'T LISTEN TO OUR ADDRESS (WHICH WE REPEATED THREE TIMES AND KNEW HE HADNT LISTENDED TO ((DUE TO IMPATIENCE, NOT DUE TO ANY LANGUAGE BARRIER)) OUR FOOD HAD BEEN TAKEN TO A PENSIONER FURTHER UP THE STREET, WHO HAD CONSEQUENTLY BEEN WOKEN UP AT HALF PAST TEN AT NIGHT.
WHEN WE PHONED TO COMPLAIN WE WERE SHOCKED TO RECIEVE A HORRENDOUSLY AGGRESIVE MANNER AND THESE HORRIFIC QUOTES OF 'CUSTOMER SERVICE':

1) THAT ALL THE OTHER CUSTOMERS LIKE THE MEAT SO THAT OUR COMPLAINT WAS RENDERED INVALID.
2) THAT HE COULDN'T DO ANYTHING ABOUT IT BECAUSE HIS BOSS WAS ON HOLIDAY.
3) THAT THEY WERE ABOUT TO CLOSE SO THEY REFUSE TO MAKE ANYMORE FOOD.

EVENTUALLY, I HAD TO SPEAK ON THE PHONE AS MY PARTNER WAS BECOMING VERY DISTRESSED AND UPSET.
I EXPLAINED TO HIM THAT WHEN A PAYING CUSTOMER GIVES YOU THEIR HARD EARNED CASH IT IS MANDATORY THAT THEY PROVIDE A GOOD STANDARD OF FOOD AND SERVICE AND THAT HE MUST SEND US A REPLACEMENT DISH. HE THEN REITERATED HIS REFUSAL TO DO SO AND WHEN I ASKED WHAT MY PARTNER WAS NOW SUPPOSED TO DO FOR DINNER HE LAUGHED. I THEN DEMANDED MY MONEY BACK. AFTER MUCH ARGUING AND INFORMING HIM THAT I WOULD BE MAKING COMPLAINTS HE SAID THAT WE COULD DO WHAT WE LIKED AND THAT HE WOULD GET SOMEONE TO BRING ROUND £4.50.

WHEN THAT SOMEONE ARRIVED AT OUR DOOR HE WAS RUDE AND INTIMIDATING. HE TOLD US THAT HIS BOSS SAID WE "CAN ORDER OUR FOOD FROM ANOTHER SHOP NEXT TIME", AS IF WE HAD SOMEHOW WRONGED THEM!

HE TOLD US THAT THEY HAD OUR DETAILS WHICH I FOUND THREATENING AND TO BE HONEST FRIGHTENING AS THEY HAD OUR ADDRESS AND CARD DETAILS (WE ARE OBVIOUSLY CONCERNED ABOUT OUR DATA PROTECTION.)

TO TOP THIS ALL OFF, AFTER FEELING DISTRESSED AND UPSET, THREATENED AND INTIMIDATED AND VERY, VERY FRUSTRATED AT THIS ROBBERY OF OUR HARD EARNED CASH, DISCRACEFUL DISPLAY OF A TOTAL LACK OF SERVICE AND MASSIVE INJUSTICE, WE NOW ARE BOTH FEELING VERY NAUSEAUS AND CONCERNED ABOUT THE EFFECT THIS FOOD WILL HAVE ON US IN THE MORNING.
Was this helpful? Yes | No
 
 
Add a Review
 
You need to be signed in to to rate or review this business.
 
 
If you have an account, click below to sign in
Don't have an account?
 
Register

Business Hours

Monday
midday-2pm, 5pm-11:30pm
Tuesday
midday-2pm, 5pm-11:30pm
Wednesday
midday-2pm, 5pm-11:30pm
Thursday
midday-2pm, 5pm-11:30pm
Friday
midday-2pm, 5pm-midnight
Saturday
midday-2pm, 5pm-midnight
Sunday
5pm-11:30pm

Similar Businesses

The Curry Zone
 
0.00 miles    
Southern Fried Chicken
 
0.09 miles    
Ace Burgers
 
0.55 miles    
Mojo
 
0.58 miles    

Nearby Hotels

Chatsworth Hotel
 
1.50 miles    
Rosedale House
 
0.72 miles    

Nearby Restaurants

Om Restaurant
 
0.88 miles    
Indigo - West Sussex
 
1.52 miles    
Shafiques
 
0.09 miles    
Toby Carvery
 
0.17 miles    
 
The Curry Zone
 
0.00 miles    
Southern Fried Chicken
 
0.09 miles    
Ace Burgers
 
0.55 miles    
Mojo
 
0.58 miles    
Chatsworth Hotel
 
1.50 miles    
 
  Book rooms »
Rosedale House
 
0.72 miles    
Om Restaurant
 
0.88 miles    
Indigo - West Sussex
 
1.52 miles    
Shafiques
 
0.09 miles    
Toby Carvery
 
0.17 miles    
Brooklyn Avenue
Car park type: Surface
Payment: Free
 
0.04 miles    
Car park type: Surface
Payment: Free
 
0.08 miles    
Car park type: Surface
Payment: Free
 
0.41 miles    
Car park type: Surface
Payment: Pay and Display
 
0.47 miles    
Car park type: Surface
Payment: Free
 
0.55 miles    
HSBC
 
0.04 miles    
Woolwich
 
0.05 miles    
NatWest
 
0.07 miles    
Lloyds Bank
 
0.12 miles    
Abbey National
 
0.12 miles    
West Worthing Station
BR Operator: Southern
 
0.51 miles    
Durrington-on-Sea Station
BR Operator: Southern
 
0.54 miles    
Worthing Station
BR Operator: Southern
 
1.25 miles    
Goring-by-Sea Station
BR Operator: Southern
 
1.47 miles