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Cafe Bar Metro

London Gatwick AirportGatwickWest SussexRH6 0NU
  Gatwick Airport Station  more details »
Category: Public Houses, Bars & Inns
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Posted:
12:47 PM 04-04-2008
Truly Awful
The basis of any good cafe is skil with the espresso machine with which many delicious beverages can be constructed. Basic food, starting with the quality of the bread follows on. I have to say I had the worst coffee for many years at this venue. I watched in horror at the guy operating the machine and subsequently dumping some dishwater in front of me and asking me for more than two pounds. After some conversation and another staff member whispering in his ear 'he is right you know' he had another go and got a little further and provided me with an adequate coffee (apart from the burnt milk). Why do so many businesses lease or buy machines worth thousands of pounds then fail to train staff on the very simple operation of these machines? Most of the other franchises here also make awful coffee. If there is space for those stupid car raffles surely they could squeeze on of those mini espresso vans in somewhere...Of course the customer is largely irrelevant in this retail gulag they call an airport lounge where the main idea is to squeeze you for a few quid before herding you onto the flying cattle trucks laughingly called 'airliners'.

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