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The Star Inn

London RoadFelbridgeEast GrinsteadWest SussexRH19 2QR
  East Grinstead Station  more details »
Category: Public Houses, Bars & Inns
 
 
4.3 / 10 (based on 3 ratings)
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Posted:
5:50 PM 20-02-2011
Need a new manager
  1 / 10
The main reason this public house has a poor ambiance is due to the current manager. He has no people skills which are needed when dealing with the general public. He comes across rude loud and brass. There are 3 fireplaces in the building and on freezing cold days he refuses to light them down to his laziness. How he is in the position he is in is beyond me. The main trade he gets is due to being on the same site as a premier inn which has no catering facilities therefore have to use the pub.
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Posted:
11:52 PM 07-05-2010
 
Updated:
11:53 PM 07-05-2010
Don't even consider booking a room unless..
you are happy to be double booked in favour of the local builders. It happened to us and a local told us it happens all the time. Having waited an hour for the landlord, he booked us into an alternative that was so bad we drove back to London.
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Posted:
9:06 PM 22-06-2009
Excellent
  10 / 10
I think these sites are used alot for people who are too afraid to comment in person at the time of their meal.
I have visited the Star frequently and have found the staff excellent(Hannah especially), the food has always been superb and the atmosphere always warm and inviting.
The cask beers are always perfect, believe me i know having tried more than one or two.
We now always use The Star Inn when flying from Gatwick being just 10 miles away.

Keep up the good work guys
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Posted:
7:43 PM 01-01-2009
not what it seems
  2 / 10
food is not good at all, beer is very limited and of poor quality.there are three fireplaces but mostly not lit. a cosy look inside the pub is misleading, we think the staff are inexperienced and it shows. the food supplied bears little resemblance to what is shown on the menu. cooks not up to it. a lot of money for poor quality.
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