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The Birley Arms

Birley Arms, Bryning LaneWartonPrestonLancashirePR4 1TN
  Moss Side Station  more details »
Category: Public Houses, Bars & Inns
 
 
1.5 / 10 (based on 2 ratings)
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Posted:
8:40 PM 03-09-2010
HAIR IN FOOD!
  1 / 10
i only stayed for a pub meal, i ordered the pasta off the specials menu, and after one mouth full i noticed a long black hair in my pasta, i immediately told the waitress, who brought over the restaurant owner, she was particularly rude, i didn't want to make a fuss, just an apology and a fresh meal would of been reasonable, and as a last resort a refund, however what i was greeted with was a woman telling me point blank that all the chiefs were bold, and insinuating that i must of pulled my own hair out and placed it in the food i was about to eat, i wouldn't mind such accusations if my hair was of the same length and colour, but i have short blonde hair, and the hair in my food was clearly long and dark, it could of come from any of the waitresses, however she just took my plate of un touched pasta from me, nothing got replaced, i had to sit there and watch as my boyfriend ate his food, and i was charged full price for a meal i didn't even get to eat. but what i found most cheeky about this woman, was that as i was leaving, one of the chiefs clearly dressed in a chiefs uniform came to use the phone, and he was definitely NOT bold, so all in all i found the owner of this pub not only rude and tight but extremely dishonest, not the kind of person i want my hard earned cash to go too, but what can you do when they take your money up front.
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Posted:
1:44 PM 03-09-2010
4 star...i dont thinks so
  2 / 10
on arrival i had to wait 10/15 mins to get checked in due to being ignored my bar staff at the bar, once handed my keys, i wasn't even shown to my room, which happened to be up some outside stairs.
i found the room a little small and smelt a tad musty, on closer inspection the bathroom hadn't been cleaned very well, as i found hair in the plug hole, not very pleasant.
i found it quite hard to go to sleep, as the walls were thin, and you can hear all the passing cars, as its situated on a main road, the lights from the cars also shone through my curtains.
i found it particularly unpleasant that the out side bins were right next to the kitchens back door which always seemed to be left open.
on the plus side, i thought the food was ok, i had the lasagne which was a good portion size, however if you want a drink with your meal, there prices are very over priced, although i may seem cynical, it is only because i expected to be staying in a 4 star hotel when in fact i was paying for what probably was a 2/3 star lodgings.
over all i will not be returning.
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Posted:
1:44 PM 03-09-2010
4 star...i dont thinks so
  2 / 10
on arrival i had to wait 10/15 mins to get checked in due to being ignored my bar staff at the bar, once handed my keys, i wasn't even shown to my room, which happened to be up some outside stairs.
i found the room a little small and smelt a tad musty, on closer inspection the bathroom hadn't been cleaned very well, as i found hair in the plug hole, not very pleasant.
i found it quite hard to go to sleep, as the walls were thin, and you can hear all the passing cars, as its situated on a main road, the lights from the cars also shone through my curtains.
i found it particularly unpleasant that the out side bins were right next to the kitchens back door which always seemed to be left open.
on the plus side, i thought the food was ok, i had the lasagne which was a good portion size, however if you want a drink with your meal, there prices are very over priced, although i may seem cynical, it is only because i expected to be staying in a 4 star hotel when in fact i was paying for what probably was a 2/3 star lodgings.
over all i will not be returning.
Was this helpful? Yes | No
avatar
 
Posted:
1:44 PM 03-09-2010
4 star...i dont thinks so
  2 / 10
on arrival i had to wait 10/15 mins to get checked in due to being ignored my bar staff at the bar, once handed my keys, i wasn't even shown to my room, which happened to be up some outside stairs.
i found the room a little small and smelt a tad musty, on closer inspection the bathroom hadn't been cleaned very well, as i found hair in the plug hole, not very pleasant.
i found it quite hard to go to sleep, as the walls were thin, and you can hear all the passing cars, as its situated on a main road, the lights from the cars also shone through my curtains.
i found it particularly unpleasant that the out side bins were right next to the kitchens back door which always seemed to be left open.
on the plus side, i thought the food was ok, i had the lasagne which was a good portion size, however if you want a drink with your meal, there prices are very over priced, although i may seem cynical, it is only because i expected to be staying in a 4 star hotel when in fact i was paying for what probably was a 2/3 star lodgings.
over all i will not be returning.
Was this helpful? Yes | No
avatar
 
Posted:
1:44 PM 03-09-2010
4 star...i dont thinks so
  2 / 10
on arrival i had to wait 10/15 mins to get checked in due to being ignored my bar staff at the bar, once handed my keys, i wasn't even shown to my room, which happened to be up some outside stairs.
i found the room a little small and smelt a tad musty, on closer inspection the bathroom hadn't been cleaned very well, as i found hair in the plug hole, not very pleasant.
i found it quite hard to go to sleep, as the walls were thin, and you can hear all the passing cars, as its situated on a main road, the lights from the cars also shone through my curtains.
i found it particularly unpleasant that the out side bins were right next to the kitchens back door which always seemed to be left open.
on the plus side, i thought the food was ok, i had the lasagne which was a good portion size, however if you want a drink with your meal, there prices are very over priced, although i may seem cynical, it is only because i expected to be staying in a 4 star hotel when in fact i was paying for what probably was a 2/3 star lodgings.
over all i will not be returning.
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