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Avenue Hotel

314 Twyford AvenuePortsmouthHampshirePO2 8NT
  Hilsea Station  more details »
Category: Hotels
 
 
6.7 / 10 (based on 3 ratings)
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Posted:
9:22 PM 03-09-2011
Disgraceful
  1 / 10
My nephew and his cousin had their 9th and 6th birthday party in the function room. The DJ that had been arranged through the pub hadn't turned up and so one of the guests plugged an mp3 player into a speaker that was present in the room. The landlord appeared a while later and began raising his voice asking who had plugged it in. The individual informed the landlord that he had done so and the landlord continued raising his voice using statements such as "what do you think you're doing", "this is my equipment" etc. Fair enough, the individual could have asked if it was ok to do so, and hadn't seen the harm in his actions and so then the landlord decided to tell us all to â??get outâ? and asked the individual that plugged his mp3 player to "take it outside"; calling him expletives and all in front of about 20 kids (many of whom were crying by this point). My brother in law asked for his deposit back and the landlord said the room had to be cleaned first, we asked for some equipment to help us clean and he regused, saying he would clean it and my brother in law could not have his £25 back. The landlord and his wife then followed us down the stairs and continued shouting in front of the whole party in the street. My mother in law told the landlord that she would be writing a letter to a newspaper about this and he stated "bring it on, any publicity is good publicity as far as I'm concerned". Well I disagree, and would warn everyone to keep themselves and especially their children away from this foul-mouthed, aggressive and intimidating man and his wife.
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Posted:
3:01 PM 03-04-2011
PLEASE AVOID!!!!!!!!
Booked the function room for a party, had to leave £200 deposit and was told we would get it back if the bar takes over £300. we got there on the day of the party to set up, and the room was needless to say "a pig sty".
we had to help the owners clean up the room.

the party went fine and the barmaid was very nice. 50+ people turned up over £300 was spent easy.

the day after, we went to cleaned the room, then approached the landlord to check the room and give us our deposit.
Well his mood changed, he said we only spent just over £150, and the tried to charge us use for the P.A system (which he mentioned nothing in the begining). needless to say we only received half of our deposit.
please avoid. landlord is very un-trusting...
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Posted:
11:26 AM 03-03-2011
 
Updated:
11:38 AM 03-03-2011
A hotel form hell and a total scam
This hotel should be closed for the public for safety reasons, not lighting in the corridor and furniture and clutter store in the way.
Everything overused and dirty including bedding. terms and conditions misleading, before booking: free cancellation, prepayment and refund of reservation. After booking, not free cancellation, full payment in advance plus overcharge of 2 pounds with not explanation and not refund available.
Plus rooms start at 36.50 which is a robbery given the condition of the "hotel" that does not qualify to be called as such.
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