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Dragon House

40 Welbeck AvenuePlymouthDevonPL4 6BG
  Plymouth Station  more details »
Category: Take Away Food Shops
 
 
1 / 10 (based on 1 rating)
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Posted:
7:24 PM 29-12-2012
Angry Customer
  1 / 10
If I could give this less stars I would.
It's not very often I can afford a Chinese and thought I'd treat myself after hearing a good review about this takeaway.

They couldn't add up the bill properly and tried over charging us, despite the fact that their prices are very high anyway.
When the food eventually arrived, we were greeted with about 60% veg in every carton of food we ordered. We had also asked for NO VEG. When I phoned up to complain about the amount of veg and also that our food looked and smelled disgusting we were argued with.

The girl I was speaking with asked to give her a moment while she asked the chef something. However, she obviously didn't know how to put someone on hold, or even put her hand over the receiver as I heard her being extremely rude saying "Shall I just tell her it's not our problem it's hers?"

Eventually she got the manager to ring us 10 minutes later and she basically said that's just the way they do things there. And....it's not her problem it was mine.

Even after spending a good 10 minutes picking the vegetables out of all our food, there was too much sauce in my chow mein and ended up chucking it in the bin and paying 23.50 for a bag of prawn crackers.

I Never want to deal with such awful stubborn service again.
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