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Taj Mahal

Unit 1, Rainbow CentreMarket DeepingPeterboroughCambridgeshirePE6 8HT
Category: Indian Restaurants
 
 
3 / 10 (based on 1 rating)
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Posted:
3:12 PM 09-02-2014
Good food, very poor service
  3 / 10
We had booked a table of 9 people and had to ask to be seated, then after waiting for over 15 minutes we asked for the drinks order to be taken and menus. This wasn't a good start. We asked if we could order the food. To be fair the food came out quite promptly and they were busy. Not enough staff and the batman didn't seem to know what he was doing. When the food was brought to the table we had to remind them of what a couple of us had ordered and it was as though they were not in control of what was actually going on at each table. The table next to us asked when they would be getting their food only to see that when they cleared our table the hot plates moved quickly between tables as though they didn't have enough!!! We were prompt to ask for our bill after the food and had to ask what different items were and how they had worked things out as it is hand written and not very clear. An amount at the bottom of the bill was for drinks but didn't actually say this!! No tip was left and we did advise that the obligatory service charge that they add on automatically was not deserved and we would no be returning. Overall the food was very good, service very poor as we could have done this better at home as we felt like we did everything anyway. More staff required that know what they are doing and actually smile at their customers.....
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