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The Royal Toby Hotel

Manchester RoadRochdaleLancashireOL11 3HF
  Castleton Station  more details »
Category: Hotels
 
 
2 / 10 (based on 1 rating)
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Check in
10/12/2016
 
Check out
11/12/2016
 

About

Situated within its own grounds in the heart of Rochdale just half a mile from the M62 and 8 miles from Manchester The Royal Toby Hotel offers an ideal location for business or leisure. With 2 excellent on site restaurants WIFI (from LateRooms.com)
 
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Posted:
8:16 PM 06-09-2008
Service from Hell
  2 / 10
Meal booked for 19.30

Arrived at 19.10.

Told waitress of arrival ordered a couple of drinks

Asked regarding table readiness at 7.45 manager said you should have told me you were here 2 members of staff knew this but did not convey this to the manager

20.30 finally got table reason given "I should have told the manager we were here!"

Table was not properly set napkins missing.

Asked for extra napkins did not bother got my own after 20 minutes

Food arrived after 45 minutes very bland

Asked for a jug of water took 20 minutes to come.

Asked for coffees

after another 20 minutes waitress came back and asked was it just the coffees we wanted waited another 10 minutes for it to arrive.

When we complained the excuse given that everybody came at once

NEVER again.









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