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Bear & Bells

Old MarketBecclesSuffolkNR34 9AP
  Beccles Station  more details »
Category: Public Houses, Bars & Inns
 
 
4 / 10 (based on 1 rating)
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Posted:
11:59 PM 16-02-2011
Not Good At All
Arrived one evening to find 2 very unprofessional bar maids sitting on a sofa drinking wine. They tutted loudly as we went in and made no attempt to make us feel welcome.
I made a comment in an attempt to break the frosty atmosphere saying 'quiet tonight' the reply was 'well we hoped it would stay that way, we wanted to close up and go out' and with that we were served our drinks rudley and no please or thank you.
I visited this pub many times over the years when I am in the town and I have to say I wont be going back and certainly wont be recommending it to anyone! -100/10!
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Posted:
11:18 PM 01-09-2009
Disappointed..
  4 / 10
Went to the Bear and Bells a few nights ago and I am feeling very disappointed. I have been there with my family a number of times and have been very impressed - the food is usually fantastic and the staff used to be very warm and friendly. However this particular night it seemed to be completely different. Firstly, we were seated at 7pm, and didn't recieve our starters until 8. I appreciate that it was a busy night but regardless this is still unacceptable. Also, the staff mixed up our orders and didn't tell us until about half 7 that two of our meals were unavailable, so we had to choose something else. By the time our mains arrived it was quarter to nine. Two of the meals we ordered were extremely overcooked, and when we complained the member of staff serving us was very unhelpful. After giving one of the meals back, the manageress put it on the bill, and said 'Well, you've eaten most of it anyway', which was completely untrue and completely unprofessional. Of course, we didn't pay for it! I think it has changed hands because the old boss was lovely! I feel really let down because I doubt very much that I will be going back, and it used to be one of my favourite places to eat.
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