nikkitaralilley1973

I've now dined at The Greyhound three times, and I'm afraid it wasn't a case of third time lucky! First experience was fantastic, all of us had a great time, but the last two experiences have left a lot to be desired!
First impressions are great, the menu has lots of classics and favourites, so there is something for everyone. It's when you actually come to eat that everything just seems to "slide". I have a feeling that they might over book, as the last two occasions we have waited an excesive amount of time for our food and have had to enquire throughout the evening where our food actually is.
It's all well and good sending the teenage members of staff over to apologise, but what can they actually do about it? It is at this point you want the manager to come over and explain what the problem actually is. When you can finally get an answer out of the manager, we found him to be offhand and really not that bothered, which as a paying customer I find completely unacceptable, it is our prerogative to complain as a paying customer, and not expect "attitude" back when doing so!
I'll leave it to you to decide if you want "attitude" with your meals!