harrison

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Comments by harrison 
Comment for Haddon House Farm, Derbyshire
Do not stay at this bed and breakfast
1 / 10
I am sorry to say that I was apalled by the service at this bed and breakfast. The website offers a warm welcome when in fact our experience was the complete antithesis of that. I had explained we had a toddler aged 2 and was informed that this would not be a problem as children were welcome. However upon arrival we discovered no high chair at breakfast and not even a booster seat. The breakfast table was within a few inches of the cooker and my back was almost touching the frying pan handle which is very dangerous. My childs place was directly in front of the frying pan which I feel is very irresponsible of the couple running this establishment. Our bedroom was up two flights of stairs and yet there were no stair gates. No milk was supplied in the room in order to make cups of tea as we wished - we had to ask for milk and when we returned at the end of our first day there nobody was available to ask. No bin liner had been put in our bin and a peppermint tea box was empty. C.D's were missing from their covers and the folder of information was filled with patronising instructions such as having to ask for a demonstration to use the television as it had access to sky. I have to say resentment that we were even present filled the air from the moment we arrived and there was a feeling as though we were in someone elses house and not welcome. in addition, there was no shower which for some is a bit of a problem. In our case we found the water to be scalding hot - far too hot to wash our hands in and we were unable to let our toddler was their hands unless the basin was filled first. I am disappointed to have to write this because we paid £200 for a two night stay and felt that should have afforded us some reassurance that we were going to be catered for. This bed and breakfast seem to think you are intruding in their house and I don't feel that is a good way of running a business.
 
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Posted at 10:27 AM on Tuesday, 22nd July, 2008
 
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About harrison

Member Since July 2008
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