Riverside Autos

Make sure you agree a price before having any work done here should you have the misfortune to go there, I was originally quoted me £250-350.00 I naturally thought this was too good to be true and it was. when i went to pay the bill had risen to over £800.00. This was blamed on having to buy a few parts from the main dealer I later found they had made £400.00 on top of the cost of the parts after checking the prices myself with the dealer, once questioning the bill. I was called whilst on a break away by the mechanic Dennis who told me about having to get the extra parts he said it would be a couple of hundred pounds more at most, No definite price was ever mentioned or agreed by myself. Later I found they charge £56.00 per hour labour had i have known this i would have paid for the work they had done so far and gone elsewhere. I have since had liabel attacks on my charachter from the owner Norman Wallbank he has been nothing but threatening, rude, unprofessional, unreasonable & unhelpful towards the cause, I now find myself threatened with court action & he will be charging 8% interest on top of the bill just to make matters worse for me cos he's such a nice chap. Considering he charges so much for labour he had the audacity to keep on moaning about 2 trips he apparently made to coventry to collect parts, The work also took longer than they said and as a result i missed my mot retest they booked it in without asking permission & charged me for their mistake. I strongly suggest you go elsewhere, unless you want to be well and truly conned !!! I still have yet to be provided with a fully itemised bill including all costs incurred buy them & any terms and conditions which I doubt very much there are any !!